DELIVERY & RETURNS
LOCAL DELIVERIES (SINGAPORE)
We offer FREE standard delivery (5-7 working days including product customisations) in Singapore for all orders over $50. For orders under $50, we charge $4 for standard shipping.
All deliveries in Singapore are delivered by courier.
LOCAL DELIVERIES (INDIA)
We offer FREE standard delivery (5-7 working days including product customisations) in India for all orders over INR 3000/-. For orders under INR 3000, we charge Rs. 100 for standard shipping.
All deliveries in India are delivered by a reputable courier service.
We do not ship internationally outside of Singapore & India at the moment, but we are working on getting this up and running super soon!
In the meantime, if you're an overseas customer and would like to order your Ellybean, please drop us a line at firstname.lastname@example.org and we will do our best to arrange a special delivery for you!
We hope you love your Ellybean as much as we loved making it for you! As each product is personalized, we have a no exchange or refund policy – unless you receive a damaged product.
If this is the case, please send an image of the damaged product and write to us at email@example.com within 1-2 working days of receiving the damaged product.
We'll be in touch with you soon after to help sort it out.